Once we have received and accepted your package, your refund will be processed within 7 business days. Any returns in violation of the return policy stated above will incur an automatic chargeback of a 20% restocking fee.If shoe boxes are used as the shipping box, the item is deemed as not resalable condition and will not be refunded. Shoe boxes are not to be used as a shipping box- it must be packed inside a protective box or mailer. Footwear: Shoes must be clean, unused, undamaged, and returned in the original shoe box, in resalable condition.Final sale items will be sent back to the customer if returned. Items purchased under final sale discount codes will not be eligible for exchange or return. Including - but not limited to - sale items, intimates, bodysuits, accessories (select jewelry, sunglasses, belts, hats, bags), vintage items.
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